Contact
Tell us the brief. We'll do the rest.
A first reply usually arrives within two hours, and always within 24.
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Direct
Or reach us.
- Emailconcierge@claynextt.com
- HoursMon–Sat, 08:00–21:00 CET · urgent travel disruption handled any time
- WhereEverywhere our clients go — Europe, North America, the Middle East and Asia, coordinated remotely across every time zone
- LanguagesEnglish, French
- BillingEUR, by bank transfer, invoiced after approval
FAQ
Asked often.
How are you paid?
A service fee is quoted per request, or agreed as a monthly retainer for ongoing clients. Supplier costs — flights, hotels, cars, tickets — are passed through at cost. Nothing is booked before you approve the total in writing.
Can you really get sold-out tickets?
Often, through vetted resale partners and official channels. Availability and price vary by event, and we will tell you straight away when something cannot be sourced safely rather than chasing it indefinitely.
Do you work with companies as well as private clients?
Yes. Corporate travel, client hospitality and small group events are a regular part of the work, with consolidated invoicing on request.
What happens if something goes wrong while I'm travelling?
You contact us, not the airline queue. We rebook, rearrange the transfer, move the reservation and keep the rest of the itinerary aligned.
How far in advance should I book?
For flights and hotels, two to six weeks gives the best range. For major events and peak-season villas, earlier is materially better — but last-minute requests are welcome and often solvable.
Is my information kept private?
Yes. Itineraries, addresses and preferences are shared only with the suppliers required to deliver the booking, and never used publicly.